Outages by ZIP Code
Customers Affected |
||
| 0 | ||
| 1 - 25 | ||
| 26 - 100 | ||
| 101 - 250 | ||
| 251 - 500 | ||
| 501 - 1000 | ||
| 1001 - 2000 | ||
| 2001 - 5000 | ||
| 5001 - 10000 | ||
| > 10000 | ||
SMECO’s outage restoration policy is to make repairs that will restore service to the most people in the least amount of time. Transmission lines and substations are repaired first, followed by distribution lines that feed neighborhoods; tap lines and individual service lines are then repaired to restore power to customers who may still be without electricity. For more information, read Preparing for a Power Outage and Safety Tips. Also, read how to safely operate a portable generator. |
Power outages occur for various reasons around SMECO’s service area. Outages may be caused by storms, car accidents, dig-ins (usually in construction areas), fallen trees, or other reasons. In most cases, an outage affects very few customers and is repaired within a matter of hours.
When widespread outages occur because of storms or high winds, SMECO personnel respond as quickly as possible. The Co-op’s computerized outage system tracks customer calls (providing the data for the automated map you see here), and service crews are dispatched to the affected area. While speed and efficiency are important, SMECO employees are instructed to maintain safety standards as they work to restore power to customers.
This map is updated every fifteen minutes and should be accurate as of the time noted.
This map is for informational purposes only and numbers are estimates of customer services affected. SMECO relies on you—our customer-members—to call to report an outage; your call helps us determine the cause and location of an outage.
Call our automated system at 1-877-74-SMECO (1-877-747-6326) to report an outage.
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Outages by ZIP Code |
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