For more information about SMECO’s rates, read the Retail Electric Service Tariff on our Rates & Fees page or check out the Standard Offer Service on our Customer Choice page.
CONTACT INFORMATION
Use the phone numbers to contact SMECO with questions or report an outage.
IMPORTANT ACCOUNT INFORMATION
Details about your account may be found here.
Usage Profile
Compare your current month’s usage to the same month last year.
ENERGY USAGE HISTORY
This chart gives 13-month energy usage data.
DAILY AVERAGE USE
See how many kilowatt-hours you used on average each day during the billing period.
MAILING ADDRESS
The billing address as it appears in SMECO’s records. For address changes, call SMECO at 1-888-440-3311, or log in to Account Manager and update your mailing information.
ACCOUNT NUMBER
Identifies your account. Please use this number on all payments and correspondence.
DUE DATE
Pay your bill by this date to avoid late fees.
TOTAL AMOUNT DUE
The total amount that you owe for the month.
ACCOUNT SUMMARY
Summarizes billing and payment activity at the time the bill was issued.
SERVICE ADDRESS
A short location description of your account.
DATE OF LAST PAYMENT
Includes the amount that you last paid and the date SMECO received it.
DID YOU KNOW?
SMECO provides helpful information about your account, services, programs, energy efficiency, and more.
METER NUMBER
A serial number that identifies the meter used at the location.
METER READINGS
The meter reading from the last billing period is subtracted from the meter reading for the current billing period to determine how much energy was used during the month.
METER MULTIPLIER
For accounts that use large amounts of electricity, meters register a percentage of the actual kilowatt-hour (kWh) usage to keep the meters from operating at excessive speeds. A meter multiplier is then used to determine the total kWh usage.
NEXT APPROXIMATE DATE TO READ METER
The approximate date of the next meter reading. The time between readings can vary from 27 to 34 days if a reading date falls on a weekend or holiday.
BILLING PERIOD
Denotes the dates and number of days covered by the bill.
RATE
Indicates which rate schedule the customer is billed under.
CURRENT CHARGES AND ADJUSTMENTS
A listing of the charges that make up the SMECO bill.
TOTAL CURRENT CHARGES AND ADJUSTMENTS
This amount will be printed on the front of the bill in the account summary section.
MESSAGE BOARD
Find tips on saving energy and information about SMECO programs.
ENERGY EFFICIENCY TIPS
Your bill is based on the amount of energy you use, and most energy use is based on the weather because most of it is used for heating or cooling your home. Look here for ways to save energy so you can save money.
PAYMENT OPTIONS
You have multiple ways to pay your bill. Just choose the one that’s most convenient for you.
STANDARD OFFER SERVICE (SOS)
A per-kilowatt-hour charge for energy provided by SMECO. The charge is applied each month to the amount of electricity the customer uses to determine the amount the member is billed. SMECO bills for the residential SOS in two parts: the Energy Charge and the Power Cost Adjustment (PCA). The residential SOS Energy Charge is a fixed rate that only changes after several months of significant increases or decreases in energy costs. SMECO’s PCA is a per-kilowatt-hour rate that varies monthly to even out the impact of fluctuating energy prices.
POWER COST ADJUSTMENT (PCA)
The PCA is a monthly incremental adjustment to the Energy Charge to reflect monthly fluctuations in the cost of purchased power. It works to gradually change the total SOS charge up or down over time as energy prices change. The charge or credit is calculated each month. SMECO must file to revise its base energy rate if the residential PCA hits a trigger of more than 5 percent (up or down) of the residential energy charge for three consecutive months.
FACILITIES CHARGE
A fixed monthly charge for facilities required to serve customers, including billing and payment processing, and electric service and metering facilities.
DISTRIBUTION CHARGE
The charge for the cost of building, operating, and maintaining SMECO’s electric system (poles, conductors, substations, buildings, vehicles, etc.). The charge is based on the amount of electricity the customer uses each month.
BILL STABILIZATION ADJUSTMENT
This adjustment helps ensure that SMECO revenues to cover fixed costs will not be adversely affected by abnormal weather or energy usage. This adjustment is either a charge or a credit, depending on whether revenues fall short or exceed an average monthly level.
EMPOWER MARYLAND CHARGE
This charge covers the cost of state mandated programs to help customers save energy and save money. Rebates are available for heating and cooling systems, large appliances, and recycling refrigerators. Other programs include SmartTemp and the Home Energy Improvement Program. Go to https://smeco.coop/energy-efficiency for more info.
PUBLIC SERVICE COMPANY FRANCHISE TAX
A tax applying to all customers as part of state utility tax law changes made in 1999.
ELECTRIC UNIVERSAL SERVICE CHARGE
A charge instituted by the State of Maryland to assist low- and fixed-income electric customers.
MARYLAND ENVIRONMENTAL SURCHARGE
This charge is imposed by the state. The PSC sets the amount of the surcharge every fiscal year.
ACCOUNT NUMBER
Identifies your account. Please use this number on all payments and correspondence.
DUE DATE
Pay your bill by this date to avoid late fees.
TOTAL AMOUNT DUE
The total amount that you owe for the month.
COUNTY ENERGY TAX
Prince George’s County charges a tax on the amount of kWh each customer uses.
SMARTTEMP CREDIT
SMECO members who enroll in SmartTemp earn bill credits annually while helping to reduce demand on the electric grid during periods of peak AC usage.