We are all feeling the effects of inflation, rising costs of goods, and broader economic uncertainty. From materials and fuel to equipment and day-to-day operations, expenses are up across the board. In the face of these challenges, we remain committed to disciplined financial stewardship—balancing today’s realities with tomorrow’s responsibilities.

As part of that balance, in 2024, we had to make the difficult, but necessary, decision to request a distribution rate increase from the Public Service Commission of Maryland (PSC). This decision was not made lightly, and it reflects our deep responsibility to maintain the integrity of our system while continuing to deliver safe, reliable service. Every dollar is carefully accounted for, and the adjustment granted by the PSC helps ensure we can meet rising costs while reinvesting in the infrastructure and services our members depend on.

That also means continuing to look for ways to save and operate more efficiently—without compromising reliability, safety, or the high standard of service our members count on. Every cost-saving measure helps offset rising expenses and positions us to better serve our members long-term.

At the same time, we remain focused on being a good corporate citizen. Sound financials enable us to support our communities, return margins, keep rates fair over time, and continue delivering on the cooperative difference. It is a delicate balance—but it is one we’re proud to uphold.

As we move forward, our commitment is to make smart, values-driven decisions that strengthen our financial foundation while keeping people—our members, employees, and the community—at the center of it all.