The customer service center at the SMECO headquarters in Hughesville is open to the public Monday through Friday from 8 a.m. to 4 p.m., except for holidays.
The customer service center at the Leonardtown office is closed as of June 1, 2021. While the new SMECO facility is undergoing construction, the office will remain closed until the new customer service center opens this winter. Here are other ways to pay your bill.
Cooperative offices are closed in observance of all Federal holidays, as well as Good Friday and the Friday following Thanksgiving Day. SMECO maintains an Operations Center and a Contact Center that are staffed 24 hours a day, 7 days a week, in order to rapidly respond to electrical outages and provide convenient customer service.
You can contact SMECO toll free at 1-888-440-3311.
To report an outage, call 1-877-74-SMECO (1-877-747-6326).
Text us or download our free app to report outages or pay your bill.
Mail bill payments to:
P.O. Box 62261
Baltimore, MD 21264-2261
Hughesville Customer Service Center
15065 Burnt Store Road
Leonardtown (Closed June 2021 through November 2021)
23365 Hollywood Road
Leonardtown, MD 20650