SMECO makes customer service a high priority. If you have a question about our services or a non-outage problem with your electric service, use the form below. Please provide complete and thorough information about the issue and how we may contact you. SMECO cannot correct your problem or answer your question if we do not have complete information or a method of contacting you to follow-up on the issue.
Please do not use this form to request an alternate plan for paying your electric bill. Arrangements for alternate payment plans must be made in person or over the telephone.
You can also contact SMECO at 1-888-440-3311. Our Contact Center is open 24/7.
Any information you provided on this form is used solely by SMECO to track website usage. If you submit a question or inquiry requiring a response, then we will use your name and either your e-mail address or postal address to provide a response.