You can accomplish many transactions online by using the links below. But if you need to call, SMECO’s Customer Care Center representatives are available 24/7 for assistance at 1-888-440-3311. You can also have SMECO call you.
- Sign Up for Service
- Disconnect Service (also available through Account Manager)
- Sign Up for AutoPay (also available through Account Manager)
- Request Budget Billing (also available through Account Manager)
- Report an Outage
- Report Outside Lights Off
- Join CoolSentry
- Request Third-Party Notice
- Landlord Agreement
- Special Needs Customers
For New Members:
As a new member, we want to introduce you to some of the online features we offer. Click below and take our quick and easy interactive journey for highlights to help you plug in with ease.