Energy Perks

We thank all Perks participants for their engagement in the pilot! The Energy Perks pilot term is now closed while we wait to hear if the program will continue in 2024. Please stay tuned for details! During the waiting period, Perks Portals will be locked so we can make enhancements and present an optimized experience upon launch of the full program. If you have questions, please visit the FAQs below and email SMECOEnergyPerks@SMECO.coop with any additional inquiries.

Through SMECO’s Energy Perks pilot program, select SMECO members can collect points and redeem them for valuable perks. The more activities you do, the more points you earn. Members can earn more than $500 worth of perks! Plus, this EmPOWER Maryland program helps you save energy at home—and reduced energy use is a perk that benefits the Southern Maryland community.

How it Works

  • Earn Points: Complete SMECO member activities each month
  • Get Rewards: Redeem points for SMECO Online Store coupons, bill credits or charity donations
  • Save energy and money: Improve your home and help your community reach its EmPOWER Maryland goals

Benefits

The more actions you take, the more impact you’ll make.
Each month, we’ll send an email with new ways to earn points and save energy. Activities are worth between 5-100 points. Points add up fast with quizzes, games, and other activities. It’s easy!

For every 20 points earned, you’ll have a chance to redeem rewards.
Get a coupon for $20 off your SMECO Online Store purchase, a $10 SMECO electric bill credit, or a $10 charity donation. Earn more than $500 worth of perks in the pilot program.

You can save up points for larger rewards.
Any points you earn can be “banked” until you are ready to redeem them for rewards. Points won’t expire until the end of the pilot program in 2023.

Get bonus points for participating in SMECO energy efficiency programs.
You could earn an additional 15 to 100 points for each program you participate in.

Frequently Asked Questions

What are Energy Perks?

SMECO’s Energy Perks program is a limited-time pilot that rewards active members for taking advantage of SMECO services and learning about how to manage energy use at home. Reducing energy use helps members save money, increases sustainability, and benefits the SMECO community.

The Energy Perks Pilot is now closed. What does that mean for me?

SMECO Energy Perks was a limited-time pilot program with a fixed number of participants that ran from 2022-2023. While we wait to hear if Energy Perks will continue in 2024, we have temporarily locked member portals to make improvements and prepare for Energy Perks to become a full program that will accept all residential SMECO members. For information about your points, see “When do my points expire” in the Earn & Redeem FAQs. Stay tuned for updates about Energy Perks in 2024!

How does SMECO’s Energy Perks program work?

Select members will receive an email or mail invitation to participate. No sign up is necessary! Select members will receive monthly emails from EnergyPerks@smeco.coop with actions they can complete to earn points. As members accrue points, they become eligible to redeem perks. Members can earn over $500 worth of perks.

20 points = your choice of a $20 SMECO Online Store coupon, a $10 SMECO bill credit, or a $10 charitable donation.

What are the benefits of participating?

SMECO’s Energy Perks provide a fun, easy way for members to earn perks like bill credits and coupons, or charity donations that benefit our community. Plus, members can also make changes that save energy and money at home. Reducing energy waste increases sustainability and benefits the SMECO community.

How do I sign up?

No sign up is necessary! If you received an invitation via email or mail, you are automatically registered to participate. Look for emails from EnergyPerks@smeco.coop to start earning points!

When does the pilot end?

The pilot will end in December 2023. Members will be able to earn and redeem points up until November 30. See “When do my points expire?” for information regarding redemption deadlines.

When/If the program becomes available again, pilot members will be notified.

What types of activities can I do to earn Energy Perks points?

For participating members, activities include registering for SMECO’s Account Manager, creating an energy-saving plan, answering a quiz or poll, or participating in SMECO’s energy efficiency programs. Many activities may be ones you’re already doing, but now you get extra perks for doing them! The program will unlock new ways to earn points each month, so be sure to check your inbox at least once per month for additional ways to earn. You can also check your Perks Portal to see all available activities.

How do I access the Perks Portal?

Beginning on December 1, 2023, the Perks Portal will be temporarily locked while Energy Perks prepares to transition to a full program that will be available to all SMECO members, if approved by the Public Service Commission. If you have questions about your Energy Perks history, please contact SMECOEnergyPerks@smeco.coop.

For Energy Perks members who have completed activities and earned Perks points, any eligible unredeemed points or expired coupon codes will be converted into bill credits and applied to their bill upon the closing of the pilot in December 2023. The dollar amount will be scaled to the bill credit redemption value (half the value of the outstanding point balance or coupon code). Your additional bill credits will be applied to your SMECO bill in one to two billing cycles.

How much will I earn for completing the activities?

Members can earn between 5 and 100 points for each activity. The more activities you complete, the more points you earn. Members can earn over $500 worth of perks. Points values will be displayed in monthly email statements sent to participants. Limited-time offers to earn extra points on activities may also be sent to your email.

After I complete an activity, when will I receive my points?

Your participation in the activities will be tracked by program administrators. Please allow 4-6 weeks for processing, however it may only take one week to process in some cases. You can check your Perks Portal at any time to see your points balance. Participating members will receive an email statement each month showing their points balance. Email SMECO Energy Perks with any concerns.

How can I find my points balance and ways to earn?

To see your points balance, check your monthly email statement from EnergyPerks@smeco.coop. New activities will be sent each month for ways to earn more points. Your monthly email statement will also include your unique link to your Perks Portal, where your points balance (earnings and redemptions) will be shown, as well as activities to earn more points.

How do I redeem the points I’ve earned?

Redeem your points in the Perks Portal by clicking the link in any email from the program. When you have earned 20 points or more, you can redeem them for a coupon to SMECO’s Online Store, a SMECO bill credit, or a donation to SMECO’s Members Helping Members campaign–the choice is yours. Points are worth double if you redeem them for an Online Store coupon!

Do I need to redeem all my points at once?

Members must have a minimum of 20 points to redeem them on the Perks Portal. You can redeem any points value available at the time of your rewards selection or continue to bank any points left over to keep earning for additional perks.

What type of perks can I receive?

You can redeem points for a variety of rewards, including coupons for the SMECO Online Store, energy bill credits, and contributions toward SMECO’s Members Helping Members campaign. See “When do my points expire?” for information regarding redemption deadlines.

When do my points expire?

Points will expire on 11/30/2023. See the following list for itemized deadlines:

  • Last day to redeem for a SMECO Online Store coupon code: 10/2/2023
  • Coupon codes expire: 10/31/2023
  • Last day to redeem for SMECO bill credits: 11/30/2023
  • Last day to redeem for Members Helping Members Donations: 11/30/2023

For Energy Perks members who have completed activities and earned Perks points, any eligible unredeemed points will be converted into bill credits and applied to their bill upon the closing of the pilot in December 2023.

I completed a redemption order on the Perks Portal. What’s next?

If you selected an online coupon, your coupon will arrive in an email within two to three days after completing your order. If you selected a bill credit, you should see the credit appear in one to two bill cycles. If you selected a donation, your donation will be automatically processed, and you’ll receive a confirmation within two to three days. See “When do my points expire? for information regarding redemption deadlines.

Still Have Questions?

Email SMECO Energy Perks or call (877) 818-4094.

Energy Perks Terms and Conditions (PDF)