What types of power outages are appropriate to report to SMECO via text message?

You can use SMECO 24/7 to report an outage when the power is completely out at the property or account you have registered; you may also report a partial outage if only part of the property is out of power. Please check the property's circuit breakers before reporting your outage to ensure that you do not have a blown circuit that can be reset. It is not necessary to report lights that flicker once or twice; the occasional flickering of lights is a result of SMECO's electric system working as designed to prevent damage during storms and other potential outage events. If there is visible damage to SMECO's electric system, you must call (888) 440-3311 to report the damage to SMECO. In case of an emergency, such as downed power lines, you may call 911.