There are a few different reasons why a user may not receive a registration text message.
- Unsupported mobile carrier - At this time, SMECO's text messaging service is supported by major mobile phone carriers and most others. We are continually looking for ways to enhance SMECO's text messaging service and anticipate adding more mobile carriers in the future.
- Text messaging blocked - If your mobile carrier is supported, you may have a setting on your mobile phone's account that is blocking incoming text messages. Please contact your mobile provider to ensure that text messaging is enabled.
- Short code messaging blocked - If your mobile carrier is supported, you may have a setting turned on for your phone's account that is blocking short code messages. Short code messages are any messages that come from a short number such as 76326 (SMECO). Please contact your mobile carrier to change your account setting to allow short code messaging.