The square footage of your home that is used is based on data that is collected from public government sources about your home. If the square footage on your report is not correct, you can change it using the "Update my Home Profile" link under the “Energy Use Profile” tab.
Account Manager FAQs - Neighbor Comparison
Efficient households likely take a variety of steps to reduce their electricity use, including using the thermostat to manage heating and cooling costs, turning off lights and electronics when not in use, and always running full loads in the dishwasher, washer, and dryer. The "Ways to Save" tips provide actionable steps that you can take to help you make your home more efficient.
It’s understandable that some people may have life or housing circumstances that make it difficult to reduce their home’s energy use. We aim to provide a wide range of ideas that can address the various needs of our members and their homes. We encourage you to find out which tips are best for you and search for more ideas. In some cases, you may not be able to realize substantial savings, but we’ve found that most people can realize at least some savings and we hope we can help you do so.
Our goal is to provide you with a comparison that is valid and meaningful. Comparisons include a group of similar, nearby, occupied homes; research shows that for most residents this categorization provides a good indication of typical usage. However, some factors may not be accounted for, such as the number of occupants in the home and special energy loads like hot tubs and swimming pools. You can provide additional information about your home in the "Update my Home Profile" link under the “Energy Use Profile” tab to help improve the accuracy of your neighbor comparison.
If you have multiple accounts, the first one listed is considered a primary account and will be the one that shows the neighbor comparison.
To provide valid comparisons, we’ve chosen specific homes that are nearby and have characteristics that typically lead to similar energy needs, such as home size and heating source. And importantly, we only include homes that appear to be occupied at the time of the comparison.
Your energy use is being compared to the usage patterns of a group of about 100 neighbors whose homes are close to yours and similar in size.