Customer care team (24/7 driver support): (855) 900-7584.
Yes! The station is safe to use in all weather conditions, but charging may be slower in cold or hot conditions.
After signing up, login to your driver account to request an RFID card, or call (855) 900-7584.
The app is available for free on the Apple App Store and Google Play.
The customer care team is available to assist drivers 24/7 and can be reached by calling (855) 900-7584.
Session fees vary and are determined by the site owner, but the Shell Recharge app lists the pricing for each station. Call (855) 900-7584 for more information.
Yes, you can pay with a credit card using the mobile app, or by calling (855) 900-7584.
No, for Level 2 chargers the most common connector is J1772. For DC Fast Charging stations, CHAdeMO or CCS required.