New-Business Solutions FAQ - Forms & Applications

If I submit an application and receive an approval letter, am I obligated to go through with the work?

You are not obligated to go through with the work. Once the funds associated with your project are approved, you have six months to complete retrofit installations and one year to complete new construction installations. If you start a project and decide to complete only a portion of the work, you will only be paid for the completed portion. If you know that you are not going to complete a project or are only completing a portion of it, please contact the Business Solutions team so that we can redistribute funding appropriately.

How will I know the status of my application?

Both the customer and contractor will receive a pre-approval letter once the application has been reviewed and approved. Applicants who submit incomplete applications will be notified and asked to provide additional detail so the review process can be completed. Once the project has been completed, and the associated paperwork is submitted, the Business Solutions team will review all necessary material. Once payment has been approved, the customer and contractor will receive a letter indicating payment approval and amount. The party receiving the payment will typically receive the payment within four weeks after payment approval. Customers may contact the Business Solutions team at any time with additional questions about the process or status of an application.

Do I have to select a contractor before submitting an application?

You do not have to select a contractor before submitting an application as long as the equipment for the project meets the eligibility requirements. But, because of the six-month window for retrofit project completion and the one-year window for new construction completion, it is strongly recommended that customers have a contractor selected before an application is submitted. SMECO will not accept multiple applications from more than one contractor for the same customer project.

What happens if the final project changes from what was pre-approved by SMECO?

If the scope of work changes or the equipment specifications change, you must notify the Business Solutions team immediately. They will review your application to determine whether the revised project is eligible for an incentive and the amount of the incentive. If the revised potential incentive is greater than the original amount, the Business Solutions team will determine if there are funds available to increase your incentive amount. There is no guarantee that funds will be available for payment above the previously approved amount.