SMECO 24/7 App FAQs

How do I report an outage?

Click on "Report Outage" on the home screen, sign in to your SMECO account, and click the "Report Outage" button. To complete the outage reporting process, click "Yes" to indicate that all your lights are out. Then click the "Submit" button.

How do I make a payment?

On the home screen, click "Pay Your Bill," and sign in to your account. Or you can click "Account Manager," select your account and sign in, and click "Pay Bill." At the "Pay Your Bill" screen, enter and confirm the amount you wish to pay, choose your payment method, and click "Confirm" to pay.

How do I view my account activity?

On the SMECO 24/7 app’s home screen, click "Account Manager" and sign in using your account's username and password. You will see the current amount due, the due date, and the last payment made. Click on "Bill History" or "Payment History" for more detail.