Text Messaging FAQ – Billing & Payment Notifications

Can I make a partial payment?

The text to pay feature can only be used to pay the entire account balance. Please utilize one of our other payment methods to make a partial payment. You may make a payment online without logging in using our Pay My Bill portal or you may log in to Account Manager to manage your account.

What is a “wallet”?

A wallet is where your payment method is stored. You create a wallet, in our secure website, by entering your credit card or checking account information. To pay by text, each account must have its own wallet.