Past due accounts are blocked from paying by text. Please contact SMECO at (888) 440-3311 to speak with a contact center representative.
For security reasons, you can only make a payment on one account at a time when using pay by text.
Payments are processed after 7 p.m. on business days. Payments made after that time will be processed after 7 p.m. the next business day.
Each user may set up one wallet and one payment method in Account Manager.
A wallet is where your payment method is stored. You create a wallet, in our secure website, by entering your credit card or checking account information. To pay by text, each account must have its own wallet.