Ways to Pay

Pay Automatically

• AutoPay lets you pay your SMECO bill automatically from your checking account or credit card – It’s easy to set up, and your bill gets paid on time every month

Pay Online

• Use SMECO’s Account Manager to view and pay your SMECO bill online – Pay with your checking account or your credit card (Visa, MasterCard, or Discover) – To use Account Manager, you need to have third-party cookies enabled in your browser
• Click Pay Your Bill to make a quick and easy online payment (no need to have third-party cookies enabled in your browser) – You’ll need your account number and payment info, but no user name or password
• You can text us your payment using your mobile device if you set up an online wallet – Go to “Pay Your Bill” or login to Account Manager to store your payment info in your online wallet
• Download our free SMECO 24/7 mobile app – The app stores your payment info and offers additional conveniences
• Accounts that have a past-due balance cannot be paid online – Speak to a SMECO Customer Care Representative to make a payment – We’re open all day, every day, at (888) 440-3311.

Do You Pay Your Bill Online?

• Third party sites may charge a fee
• Customers who make an overpayment when using a third party site will not receive a refund from SMECO
• To initiate a correction, the customer must contact the third party payment site

Pay by Phone

• Use a check, Visa, MasterCard, or Discover – You can also check your account balance and date of your last payment, free of charge
• Direct Pay is available 24/7 – Just call (866) 528-7757

Walmart

Returned Item Charge

Alternate Payment Plans

If you need assistance paying your SMECO electric bill, there are a variety of assistance programs available.

• A customer who is unable to pay for electric service in accordance with SMECO’s billing practices may, under certain circumstances, negotiate an alternate payment plan
• The alternate payment plan will take into account the customer’s circumstances, financial condition, and payment history
• Arrangements for alternate payment plans can be made in  Account Manager, in person, or over the phone (888) 440-3311 – Payment arrangements must be made before the termination date
• The plan negotiated will be noted on the customer’s account record at SMECO – If the customer fails to meet the obligations agreed upon, SMECO may initiate turn-off procedures without further notice for a past-due balance