Get the SMECO 24/7 app below, or find it in the Apple App Store or Google Play.
Sign in with your Account Manager username and password. If you don't already have a login, you can enroll in Account Manager using the app. You will need your SMECO account number and billing ZIP code.
Manage your account from anywhere:
Review bills, make payments, report outages, and manage your account using your mobile phone or tablet.
Convenient and secure:
You can save your credit card or bank information, so you don't have to enter it each month.
Choose the amount you want to pay and the date you want to pay it. If you manage several SMECO accounts, you can manage all of them from the same phone or tablet.
Report your outage in a few clicks. Check the Outage Map to see if others have lost power.
Frequently asked questions:
Do I need to be enrolled in Account Manager to use the SMECO 24/7 app?
No. You can still pay your bill and report an outage. Just use your SMECO account number and ZIP code.
What can I do with my SMECO 24/7 app?
You can manage your SMECO account, view your balance and account history, make payments, change your notification preferences, and report outages.
How do I view my account activity?
On the SMECO 24/7 app’s home screen, click Account Manager and sign in using your account's username and password. You will see the current amount due, the due date, and the last payment made. Click on Bill History or Payment History for more detail.
How do I make a payment?
On the home screen, click Pay Your Bill, and sign in to your account. Or you can click Account Manager, select your account and sign in, and click Pay Bill. At the Pay Your Bill screen, enter and confirm the amount you wish to pay, choose your payment method, and click Confirm to pay.
How do I report an outage?
Click on Report Outage on the home screen, sign in to your SMECO account, and click the Report Outage button. To complete the outage reporting process, click Yes to indicate that all your lights are out. Then click the Submit button.
Have more questions?
Contact SMECO or call 1-888-440-3311.
SMECO offers numerous options for you to pay your bill.