Members have received phone calls from scammers targeting Southern Maryland. Scammers may claim to be with SMECO and demand payment to avoid having your electric service cut off. If you receive a scam call, hang up. Verify your account status in Account Manager or call 1-888-440-3311.
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Because of the high temperatures, electricity demand is expected to peak. SMECO will operate its CoolSentry and SmartTemp demand reduction systems today, Thursday, September 7, from 4 to 6 p.m.
Due to system maintenance, the View Bill feature in Account Manager will be unavailable this evening, Thursday, September 7, from 7 to 11 p.m. All other Account Manager functions will be available.
SMECO is currently experiencing high call volume. You may use the links below to submit questions, report an outage, or manage your account. You can still call 1-877-747-6326 to report an outage. Thank you for your patience.
PJM is asking consumers to reduce their use of electricity, if health permits, between the hours of 4 a.m. on December 24, 2022, and 10 a.m. on December 25, 2022.
We are upgrading our Account Manager. We took down Account Manager on Thursday, December 8, at noon. SMECO is migrating all usernames/passwords that have logged in during the past three months. If you need help logging in after the upgrade, please call 1-888-440-3311.
SMECO is experiencing a brief communications outage. Currently our customer care phone line and Account Manager access are unavailable. While we are working to resolve the issue, please use the links below to submit questions or report an outage.
SMECO is experiencing issues receiving incoming calls, due to a nationwide network issue. While the nationwide provider's engineers are working to resolve the issue, please use the links below. You can still call 1-877-747-6326 to report an outage. Thank you for your patience.
Account Manager will be down for maintenance on Wednesday, August 16, from 6 to 8 p.m. Thank you for your patience.