A randomly selected group of SMECO customer-members receives Home Energy Reports in the mail every other month. These reports are condensed snapshots of the information found in the smart energy tabs in Account Manager. They compare your energy use to your neighbors’, show your energy use over time, and provide personalized tips.
Home Energy Reports provide the following personalized information about your home’s energy use:
- A progress tracker will show you how your energy usage changes over time and across seasons
- A comparison to other similarly sized and equipped homes in your area
- A bill comparison allowing you to compare your current bill to the previous month and the same month from the previous year
- Energy conservation tips based on your energy use patterns and the characteristics of your home
Energy use data are available to all residential SMECO customers. To access Account Manager, all you have to do is create a password-protected login using your SMECO account number. You’ll find detailed information about your home’s energy use, ways to make your home more energy efficient, and ways to save money.
Home Energy Report FAQs
Your energy use is being compared to the usage patterns of a group of about 100 neighbors whose homes are close in proximity to yours, and similar in size and characteristics. Characteristics that typically lead to similar energy needs include home size, type of ownership, and heating source. We only include homes that appear to be occupied at the time of the comparison. These comparisons are completely anonymous, and no customer’s personal information or individual energy use is released.
Our comparisons include 100 similar, nearby, occupied homes, and our research indicates that this 100-home average is a good indication of typical usage. To ensure we are comparing you as precisely as possible, please log onto the portal and update the Energy Use Profile with the most accurate information about your home.
Some people may have life or housing circumstances that make it difficult to reduce their home’s energy use. We try to provide a wide range of ideas to address the various needs of our customers and their homes. We encourage you to find out which tips are best for you and search for more ideas. We’ve found that most people can realize at least some savings and we hope we can help you to do so.
Efficient households will take a variety of steps to reduce their electricity consumption. Some of these steps include using the thermostat to manage heating and cooling costs, turning off lights and electronics when not in use, and always running full loads in the dishwasher, washer, and dryer. The reports provide specific steps you can take to help make your home more efficient.
The square footage of your home that we use in the Home Energy Report is based on data that we collect from public government sources about your home. If the square footage on your report is not correct, you can change it by logging onto the portal and updating the Energy Use Profile.
The amounts shown here reflect SMECO’s Standard Offer Service charges for energy. They do not include distribution service charges, alternate supplier charges, taxes, fees, or miscellaneous charges and credits, so they will not match your total billed amounts for each billing period.
Nearly half of our total customer base is receiving the Home Energy Paper Reports. The paper reports are condensed snapshots of the information found on the website; they are mailed bi-monthly as a complement to the customers’ monthly utility statements.
EmPOWER Maryland programs are funded by a charge on your energy bill. EmPOWER programs can help you reduce your energy consumption and save you money. Learn more about EmPOWER and how you can participate.